Once a registration has been submitted and paid for, there are no cancellations or refunds.
Session Recordings. If a conflict arises preventing you from participating in all or part of the Annual Meeting live on Thursday, April 22, you will have the opportunity to view the webinar(s) on demand and still claim CPEs (excluding poster sessions). All registrants gain access to the session recordings on-demand for three (3) months following the Annual Meeting. We know your schedule is busy and the recordings offer you the option to view sessions you miss during the live event.
We don’t provide refunds due to:
Attendee technology problems. It is the responsibility of the webinar attendee to test their computer setup prior to the start of the webinar. If a technical failure at your home or workplace prevents access to the live webinar, you are not eligible for a refund. If the technical problem is due to our error, we will consider issuing a refund.
Attendee email issues. Refunds will not be issued in cases where an attendee did not receive the webinar login instruction email due to issues like restricted emails, bounced emails, or any other system issues. If you have not received a confirmation within 2-3 business days following your registration, please contact email@example.com
No shows. Attendees who do not participate in the live webinar will not be entitled to a refund.